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2.3 Based on 17 reviews
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BJ's on Oregon Avenue is bad customer service products in the bakery well done hard baking cookies, you are treated like a criminal when entering BJ's always have to show your card, the EBT system is always down only cash or credit which is being bias for the people that can't afford the money and only have the EBT card there is so much inconvenience at this store if you want who has better service you have to go out in the suburbs to get... Read more

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At BJs in Yonkers right now on 10 items or less line for over 20 while cashier waits for someone to get an item. Managers standing in middle of cashier area talking & laughing while customers just wait.

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shopping at bjs in bklyn off belt pkwy the friekin worst return system gotta wait in line with people just signing up for new memberships its so *** i think whoever thought this one up should be slowly crucified much like us patrons who spend there hard earned money and time do waiting in these ridiculous lines.2 words. fix it.secondly had split my order as i always do and very efficent here at doing this in a timely fasion had stuff on belt and... Read more

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Cashier at bjs charged my card twice. When i went back to find out how my money will be refunded. The manager was disrespectful and refused to give me her name. Her name is Judy Steinzor. My card was charged 250.00 twice. I did nothing wrong but was made to feel i did. I was not helped and i fwlt disgusted. I will no longer shop at b j s. If an establishment like that cannot control its workers especially managers than i do not need to endorsed... Read more

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I used to buy their bagels but found they were soggy in the middle. I kept on doing buying them week after week ... Then I found out they are received by the store as frozen dough. This is the Natick store. I used to buy their bagels but found they were soggy in the middle. I kept on doing buying them week after week ... Then I found out they are received by the store as frozen dough. This is the Natick store. I used to buy their bagels but... Read more

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I purchased a package of the ground beef because I thought I was getting a deal for 2.99 lb; but when I made burgers, they didn't tastes like ground beef. It hardly had any taste. The meat they are grinding up are from very flavorless parts. I don't know what they are putting in the ground beef, but even when it was cooking, it didn't smell as nice as I am used to. I am so tired of not getting my money's worth. This messed up me... Read more

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@BJsWholesale Very bad customer service at your Cutler Ridge FL store. Ordered tires then get a call that they were discontinued (Yet still on website) Next had to repurchase tires. Then was told order not in the system after many many unanswered calls . (They don't answer calls) spoke to 3 managers who did nothing to help the situation. Lastly cancelled my order along with my membership. And after 4 years of spending hundreds at BJ's they do... Read more

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I went to BJ's club at Ditmas Ave Brooklyn today and will never go to BJ's again. I've been a member over twenty years and they have steadily declined over the years. I had one lady in front of me on line and she was totally inconsiderate of anyone else. She had the cashier ring up a full cart of items, then procede to pull out her coupon book and slowly tear out the coupons as she confirmed each item in her basket. The cashier and her trainer... Read more

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I have been a member for approx. 9 years. Previously purchased glasses from the optical department and took advantage of the BOGO. Never had a problem before. However, after having picked out frames and options for 2 sets of glasses, I wrote out a check for the glasses which they would not accept. Even though the payment was in full and the check was good, apparently they don't tell you that it depends on how much money you normally spend in... Read more

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