Contact BJs Wholesale Club Customer Service
BJs Wholesale Club Phone Numbers and Emails
Toll-Free Number:
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(866) 425-7932Online Shopping
Customer Service:
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(855) 269-1622BJ's Mastercard Questions
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(888) 743-2735BJ's Travel
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(844) 268-8093Member Care
BJs Wholesale Club Emails:
Contact Information
BJs Wholesale Club Website:
BJs Wholesale Club Help Center:
Corporate Office Address:
How Good is BJs Wholesale Club's Customer Service?
Summary of BJs Wholesale Club Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BJs Wholesale Club?
Account Question:
- “Closely BJs Account”
- “I joined on line and do I need my I.d to get my membership card”
- “I did not sign up for a membership and there is a charge on my mastercard”
Payments and Charges Question:
- “Coupon”
- “Payment”
- “Payment for renewal”
Activation/ Cancellation Question:
- “I need to renew with regular member on February 1, 2024.”
- “I DON'T WANT the renewal fee to be charged against my credit card account.”
- “Would like to cancel membership and refund my money”
Shipping and Delivery Question:
- “Delivery”
- “Missing items from online order”
- “Shipping question”
Product/ Service Question:
- “Product issue”
- “To see if my item is still under warranty”
- “I did not ask for automatic withdrawal”
Request for Information Question:
- “Question t”
- “Status of my card”
- “Edit information on an order”
Cards Question:
- “Card”
- “Someone is trying to use my credit card”
- “Need a new card”
Staff Question:
- “Customer service”
- “Complaint tired service”
- “Need to speak to customer service”
Return/ Replace Question:
- “Replacement item”
- “I need to change my email address”
- “Try and get replacement”
Refund Question:
- “Refund on renewal I did not authorize.”
- “Refund”
- “Refund not receive”
Website/ Application Question:
- “App”
- “Tech onsite performing cutover”
- “Unable to place an order online”
Employment Question:
- “Previous employee need w2 from 2022”
- “Employment”
- “Job”
Other Question:
- “Rewards Missing”
- “Unos pagos”
- “Do you have soda stream machines in club”
About
BJ's Wholesale Club is a membership retail store in the east coast of the USA. BJ's Wholesale Club is in the list of 500 largest stores in the United States. The company was established in 1984 as a chain of discount department stores. Today, BJ's Wholesale Club owns more than 180 stores. The company sells its products both retail and online. Many BJ's Wholesale Clubs offer a wide range of additional services to its members: home heating oil, propane, gas station, car rentals and travel packages. The assortment of teh store includes everything from watches and consumer electronics to garden storage sheds and home waterparks.
BJs Wholesale Club is ranked 66 out of 539 in Supermarkets and Malls category
USA
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