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2.0

I went to BJ's club at Ditmas Ave Brooklyn today and will never go to BJ's again. I've been a member over twenty years and they have steadily declined over the years.

I had one lady in front of me on line and she was totally inconsiderate of anyone else. She had the cashier ring up a full cart of items, then procede to pull out her coupon book and slowly tear out the coupons as she confirmed each item in her basket. The cashier and her trainer ignored all the complaints from everyone on line. She wouldn't even acknowledge a problem.

I was very patient and waited over 10 minutes when I finally had enough and left everything on the belt and walked out. Stupidly I then drove to Caesars Bay BJ's. What a mistake. They did not have at least 5 of the items the other store had.

Again I left a full cart in the aisles.

THIS WOULD NEVER HAPPEN AT COSTCO'S. Im done with BJ's.

Reason of review: Poor customer service.

Location: Bronx, New York

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Ihsan Oes

So your made at the poor cashier being trained and the trainer because of the customer she was helping. Should the cashier refused to help her?

Kicked her out?

Put her sale on hold so she could help other? What would you have done?

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